{"id":42690,"date":"2024-11-19T14:55:41","date_gmt":"2024-11-19T14:55:41","guid":{"rendered":"https:\/\/staging.liverylist.co.uk\/?page_id=42690"},"modified":"2025-10-28T13:02:37","modified_gmt":"2025-10-28T13:02:37","slug":"about-liverylist-faq","status":"publish","type":"page","link":"https:\/\/liverylist.co.uk\/about-liverylist-faq\/","title":{"rendered":"About LiveryList & FAQ"},"content":{"rendered":"\n
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For\u2026 Horse Owners<\/h2>\n\n\n\n

LiveryList is an easy way to put horse owners and livery vacancies together.<\/strong>\u00a0We have over 750 livery yards, riding schools, equestrian establishments and training venues listed across the UK that can be searched by postcode, town or county. Our listings are all submitted by the yard owners themselves, and give users the ability to contact the yard owner directly.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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For\u2026 Yard Owners<\/h2>\n\n\n\n

The Perfect Place to Advertise Your Yard and Services.<\/strong> LiveryList was established in 2011 ranks as the #1 directory for livery yards and equestrian establishments in the UK. You can advertise your yard, facilities and services from just \u00a315 per year. Your listing is then visible to thousands of UK equestrians every month. You can see the advertising packages<\/a> here, and add your yard in just a few minutes!<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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For\u2026 Business Owners<\/h2>\n\n\n\n

LiveryList offers the perfect place for you to promote your products and services within the equestrian community on a trusted and respected advertising and guidance platform with excellent links and presence across the UK equine network.<\/strong> We offer a range of advertising options across both LiveryList and the Yard Owner Hub enabling you to effectively promote your product or service. Please get in touch<\/a> to discuss your requirements<\/p>\n<\/div>\n<\/div>\n\n\n\n

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The Yard Owner Hub<\/h2>\n\n\n\n

LiveryList is proud to have the leading resources for yard owners in the UK with the industry recognised <\/strong>Yard Owner Hub.<\/strong> <\/a>Working with some of the UK\u2019s largest Equestrian organisations and charities, we bring you a comprehensive selection of up to date information, resources and templates to best help you manage your yard practically and administratively now on its own dedicated platform. Best of all, these are completely free to access and download. <\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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LiveryList FAQ<\/h2>\n\n\n\n
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How do I find a yard on LiveryList?<\/strong><\/summary>\n

You can find a yard by starting a search from the main homepage search bar, links internally or externally or any of the search areas on the site. You can search by location and select a preferred category, or you can search by keyword or yard name if you are looking for something specific.<\/p>\n<\/details>\n\n\n\n

How do I contact the yards on LiveryList?<\/strong><\/strong><\/summary>\n

Each listing has up to date contact details for the yard, as well as direct links to their website and social media pages for a majority of listings. If you send an enquiry through the listing using the ‘Send Enquiry’ button, this also goes directly to the yard owners email so that they can contact you directly in response to your enquiry.<\/p>\n<\/details>\n\n\n\n

How do you make sure the yard details are up to date?<\/strong><\/strong><\/strong><\/summary>\n

Unlike other yard directories that simply copy yard details from other sites, our listings are added and maintained by the yard owners themselves. This means that they have entered all of the information in person. If a listing expires and is not renewed by the yard owner it is removed from the site. Our yard owners are paid advertisers, and as such have an invested interest in keeping their listings up to date and receiving enquiries from our users.<\/p>\n<\/details>\n\n\n\n

Why do some listings have less detail than others?<\/strong><\/strong><\/strong><\/strong><\/summary>\n

The content of listings will depend on two things- the advertising package selected by the yard owner or manager, and the level of detail they have chosen to share in the advert. This means the content of listings can vary. All listings are required to have a minimum level of information, but you will find some have more detail or images than others. However, on all listings, you are able to contact the yard owner directly to request more information.<\/p>\n<\/details>\n\n\n\n

How do I add or remove a review for a yard on LiveryList?<\/strong><\/strong><\/strong><\/strong><\/strong><\/summary>\n

All Standard and Premium listed yards have the ability for reviews to be submitted, this can be done from the listing page. If you scroll right to the bottom of the listing, you can submit your review score and wording in the ‘Add a Review’ section. All listings are manually approved prior to publication. This function is not available on Basic listings. If you want to remove a review that you have submitted, then you need to contact us at admin@liverylist.co.uk<\/a> to make a removal request.<\/p>\n<\/details>\n\n\n\n

How do I advertise my yard on LiveryList?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/summary>\n

You can add your yard to the site in just a few minutes. Simply click on the ‘Add My Yard’ link, select an advertising package and follow the sign-up process. At the end of sign up, if you are satisfied with your listing preview, payment is made with credit\/ debit card securely via Stripe, and your listing is live within a couple of hours. Standard and Premium Listings are then automatically shared to our social media pages too. You are able to log in 24\/7 and make any changes to your listing which are reflected immediately on the published version.<\/p>\n<\/details>\n\n\n\n

Do you offer free listings?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/summary>\n

No. We want our Yard Owners to be invested in their listing. Free listings are often long forgotten about and left with out of date information which is the opposite of what we want to achieve for our yard owners and our users. We do not crib listings off of other sites for this exact reason as you never know what is up to date. We do not want our users trying to contact yards that no longer exist, have changed hands, or where the contact information is incorrect. For those on a limited budget, we offer a Basic listing for just \u00a315 a year, and even a comprehensive Premium Listing works out to just \u00a31.50 per week!!
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How do I cancel my listing?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/summary>\n

All listings are added on an automatic renewal, cancel anytime basis. When you create a listing, a subscription will be set up to automatically renew the listing upon expiry. The advantage of this is that your listing will only ever cost you the same as the standard rate at the time you joined, and would not be subject to any price increases that new advertisers or manual renewals would be. To cancel your listing is easy. You simply need to log in to your account on LiveryList, navigate to ‘Subscriptions’ and select ‘cancel’. You can do this at any time. This will prevent any future renewal payments being processed, and the listing will be removed at the end of its paid term. If you have a historic PayPal subscription (for yards added prior to November 2024) we will cancel this on your behalf following your cancel request via your LiveryList account, and you will receive an email confirmation to confirm as such. If you wish for a listing to be removed part way through a paid term, then please contact admin@liverylist.co.uk for a removal request. Further information on cancellations is in our Terms and Conditions page.<\/p>\n<\/details>\n\n\n\n

I don’t think your listings cover what I offer on my yard?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/summary>\n

LiveryList covers the whole of the UK and virtually every type of short and long-term livery option, as well as listings for riding schools, competition centres, training venues, and facility hire. We have many users who search the site exclusive of livery packages to find local facility hire, training or other services. Whilst we endeavour to cover all types of livery package, facility and service on our options, we understand that the industry evolves and we’re happy to add other options for livery packages, facilities or services upon request. If you offer a package, facility or service that isn’t available on the site, the please get in contact and let us know.<\/p>\n<\/details>\n\n\n\n

I want to rent my yard, rather than offer livery. Do you offer an option for that?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/summary>\n

Yes, we have a specific listing available for yards to rent on a sole use basis, and for either personal or commercial use. This allows you to have the advantages and promotion of a Premium listing, but to advertise specifically as a yard rental. This allows the promotional benefit, but a shorter term. These listings are also shared on numerous social media groups and platforms for maximum reach to potential tenants. Please see Add Your Yard for details of all packages.<\/p>\n<\/details>\n\n\n\n

How many people will see my listing?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/summary>\n

LiveryList rates at the top of searches for many general and location-specific livery yard directory queries in search engines such as Google. We do not pay for site optimisation or promotion, we are there because there are so many visitors to the site! LiveryList was visited by over 260,000 unique users in 2024. New Standard and Premium listings are also shared to our social media platforms which have an average reach of over 120,000 equestrians per month. As well as that, we don\u2019t just add your listing and let it sit there, we constantly promote our listed yards, as well as for Premium advertisers, following your yard social media accounts and sharing any posts that are relevant to our users. <\/p>\n<\/details>\n\n\n\n

How can I improve my listing?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/summary>\n

The best way to have an effective listing is to make sure that you include as much information as possible. Make sure you include all of the facilities and services you offer are detailed, as well as an informative description about the type of yard you are and the service you offer. Make sure you include plenty of high quality photos of the yard and facilities. It is also advised to log in regularly to keep your description and information up to date.<\/p>\n<\/details>\n\n\n\n

Is your site secure?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/summary>\n

Yes, LiveryList holds a Site Security Certificate, you will also see a little green tick next to the web address in search engines showing we are rated safe by website security programs such as Norton Antivirus. All payments are processed externally via Stripe – which is secure and encrypted- meaning that no bank or payment details are stored on our server or database.<\/p>\n<\/details>\n\n\n\n

Do you keep my data?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/summary>\n

We are GDPR compliant and registered with the ICO (Information Commissioners Office) as per the new GDPR legislation brought in on 25th May 2018. We have a Data Policy for our users who are made fully aware of what data we store, and what we use it for, details of which can be found in our terms and conditions. We do not automatically store details of those making enquiries to listed yards on the site. We do not sell, share or publish our contact or client lists. We also do not publish email addresses on our listings which means people cannot trawl our sites to take these contact details.<\/p>\n<\/details>\n\n\n\n

What do I do if I’m having trouble with the site?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/summary>\n

We offer full support for our users and advertisers. The best method is to contact us by email admin@liverylist.co.uk where we should reply to you within 24 hours, or you can submit the contact form below.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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